Finding a therapeutic connection that feels right is an essential step on your online therapy journey. You can start by self-matching using keywords that resonate with your needs, or you can book a matching call with a specialist and get 2 personalized therapist recommendations on the same day.

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All therapists in our network are licensed, trained, qualified and accredited with master's or doctorate in their field. We implement rigorous screening procedures, guaranteeing that our platform is populated with top-tier therapists have the availability and capacity to meet the needs of our users. In fact, only 7% of those who apply to join are accepted.

To begin your online therapy journey, follow these steps:

• First, download our mobile application, which is available for both iOS and Android devices.
• Once installed, you can browse through a diverse selection of therapists specializing in various areas. Take your time to explore their profiles and expertise.
• Next, check the available dates and schedules of the therapists you are interested in. Once you've found a suitable match, proceed to book your therapist for a session.
• After confirming your booking, make a secure payment for your session through our app.

Finally, you are all set to start your online therapy journey with your chosen therapist.

We prioritize your privacy and confidentiality at O7 Therapy. We ensure that all necessary measures, including technical, physical, and administrative safeguards, as well as company policies and procedures, comply with HIPAA requirements.

During video or audio sessions with your therapist, no recordings are made. Additionally, we utilize 256-bit TLS end-to-end encryption to ensure that only the intended recipient can access your messages. Lastly, we only require a nickname for identification purposes and will not ask for your full name or contact information.

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You can cancel your session up to 24 hours before your appointment. If you provide more than 24 hours' notice, you will receive a full refund; if you provide between 6 to 24 hours' notice, you will receive a 50% refund; and if you provide less than 6 hours' notice, you will not be eligible for any refund.

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O7 Therapy is a fully accredited medical service. You should be reimbursed, if your medical care plan offered by the medical insurance company covers online therapy.